TERMS & CONDITIONS

Steps to follow when placing a Return Request

Step 1: Place the item in the original packet.
Step 2(a): Ensure the item is unused, unwashed and has all original tags intact including the MRP tag.
Step 2(b): If the MRP tag is not attached to the item then you may find it as a sticker on the transparent polythene cover in which your item was wrapped.

In case we are unable to replace the damaged / defective product, refunds would be made subject to below conditions

In case of single quantity in one order- we will refund the entire order amount.
In case of an order with multiple products, if return for a single products is requested we will refund only the value of the product (selling price).
In case of an order with multiple products, if return for the entire order is requested we will refund the entire order amount.

Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner

Please contact customer support if you open the packaging and discover that the item you have received is damaged. You can contact us at 1800 425 55552 (Monday- Saturday - 10.00 am to 5.30 pm) or write to us at esupport@paragonfootwear.com